Returns & Exchanges
At Goodlite, we want you to be completely satisfied with your home lighting and decor purchases. If you are not happy with your order, we offer a 30-day return policy for items in their original condition and packaging.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Pack with Care
Securely pack the items in their original manufacturer packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.
Label and Ship
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing